What are the shipping charges on velvetduck.in?
Currently we are not charging extra for shipping. Its free across India.
How long will it take to receive the ordered products?
We process and ship every order within 24-48 working hours. Your order will get delivered within 5-6 Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility.
What should be done if my package has been opened or seems tampered?
It is a red flag! If the package has been opened or tampered with, do not accept the shipment. Please inform our Customer care team via phone on +91 9643330124 or via email at firstname.lastname@example.org and we will guide you to place a new order.
Which delivery partners are you associated with?
For shipping in India, we are associated with all major courier partners like Bluedart, DTDC, Xpressbees etc.